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Data Led Maintenance Platform

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Overview

Harnessing real-time data, Ai-driven analytics and data-led maintenance insights

In a world where buildings are no longer static structures but dynamic ecosystems, Acutro is committed to how it can optimise building performance through a smart buildings lens.

The Acutro Core product harnesses real-time data, AI-driven analytics, and data-led maintenance insights to deliver unparalleled efficiency, sustainability, and savings. From commercial portfolios to critical infrastructure, we enable clients to shift from reactive, time-based maintenance to intelligent, data-led operating systems that streamline operations, reduce costs, minimise downtime, and enhance asset longevity.

Key features

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Asset health scoring (AHS) service

Event-driven system scores key connected assets on a 10-100% scale, using its Dynamic Logic (DyLo) engine, machine-learning, and tiered data integration (Levels 1-6). Includes time auditing, interactive visualisations, and real-time measurement for early issue detection.

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Data-led maintenance automations

Integrates with industry-standard maintenance guidance for color-coded task prioritisation of planned maintenance (Statutory, Mandatory, Function Critical, Discretionary). Facilitates automations to optimise maintenance scheduling through suppression of jobs/tasks via 24/7 monitoring and dynamically adjust schedules based on logic underpinned real-time asset health scores, with two-way CAFM/FSD integration for work order generation, calendar syncs and efficiency reporting.

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Dynamic logic engine

Provides a robust, fault detection and diagnostics (FDD) foundation, designed to identify common performance issues across building services. This baseline logic is then progressively enhanced with building-specific logic statements that reflect the unique systems, design intent, control strategies, and operational challenges of each site.

By contextualising data at a building and system level, DyLo moves beyond static rules, enabling adaptive logic that evolves over time to deliver more accurate diagnostics and outcomes that align with real-world operation.

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HNTAS compliance and reporting

Captures 12+ KPIs for the new Heat Network Technical Assurance Scheme (HNTAS) published in 2026 for energy centres, ensuring reliability (≤3 unplanned interruptions/year), efficiency, and uptime (≥98%). Supports feasibility, design, construction, and operation phases with live data validation.

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Data integration

Interoperable approach for seamless ingestion from BMS, IoT, lighting, OEM data, metering, meteorological sources, lifts, fire systems, Asset Information Model (AIM) systems, CAFM/FSD, CRM and more.

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Scalability and AI

Designed to scale seamlessly from individual buildings to large, multi-asset portfolios, Acutro applies AI assisted analytics to identify patterns, anomalies, and performance trends across thousands of data points.

Machine-learning models enhance the Dynamic Logic Engine by refining thresholds, improving diagnostics, and reducing noise as data volumes and operational maturity increase. This enables consistent performance management at scale, portfolio benchmarking, and continuous improvement, while ensuring that insights remain grounded in building-specific context rather than generic models.

Benefits

Acutro helps organisations move from reactive building management to proactive, data-driven operations. By connecting asset performance, maintenance activity, and operational data, the platform delivers actionable insights that improve reliability, strengthen compliance, reduce risk, and optimise costs across single buildings or entire portfolios.

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Data-led maintenance

Reduce downtime by 20% through real-time FDD, extend asset life by up to 2 years, and achieve 25-35% time savings on tasks through suppression of unnecessary PPMs.

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Portfolio-wide impact

Scale from single buildings to portfolios; improve building performance, regulatory alignment, and police performance of supply chain and building operations through unified views.

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Building safety compliance

Monitors critical assets and life safety systems, including mandatory and statutory PPMs, within the Dynamic Logic Engine (DyLo). Applies logic to operational data and maintenance activity to identify early signs of non-compliance or increased risk. Enables timely intervention before safety, regulatory, or assurance thresholds are breached

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Risk mitigation

Reduces common building risks such as inefficient strategies, underperforming systems, early-stage failure, and regulatory non-compliance. Acutro detects issues early, including vibration anomalies, leaks, gas presence, temperature deviations, loss of redundancy, and control instability. The focus is tailored to each client’s highest-risk assets, systems, and operational priorities.

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Transparency and trust

Audit trails, visual tools, and smart buildings feedback loops to create more intelligence outcomes; an additional source of information for fault detection, helpdesk operations, transitioning reactive outcomes to data-led actions.

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Cost efficiency

Optimise building operations for 15-20% in energy savings; reallocate maintenance resources with data-led insights; comply with regulations like HNTAS to avoid penalties and risk liabilities from different bodies and ombudsman.

How it works

Acutro transforms building data into intelligent operational insight through a structured, data-led workflow. By ingesting information from multiple systems, applying AI-driven monitoring, and enabling automated optimisation and reporting, the platform helps organisations continuously improve building performance and maintenance outcomes.

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FM Service Delivery Monitoring

Compliance

Energy Optimisation

Maintenance Suppression

Predictive Maintenance

Fault Detection

Asset Lifecycle Scoring

Automation

CAFM / FSD
Building operations
1

Data ingestion

Ingest, normalise and tag a combination real-time data and static data from multiple sources into a centralised environment.

2

Monitoring & scoring

Apply logic and AI across the dataset to enable asset health scoring, data-led maintenance automation and fault detection.

3

Optimisation

Dynamically suppress or accelerate maintenance tasks; prescribing interventions for review and authorisation.

4

Action & reporting

Integrate with downstream tools like CAFM/FSD for work orders and calendar syncs; providing dashboards, digital twin, intervention logs, and compliance reporting.

5

Continuous improvement

Underpinned by feedback loops and iterative changes to logic to refine building performance over time to deliver more innovative, sustainable building operations.

Maintenance strategies

It is important we understand the evolution in maintenance strategies and the journey we support in taking customer on towards a more progressive, tech-led operation.

A structured, compliance-focused regime based on schedules from the SFG20 standard, covering legal and best practice tasks across asset types.

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Dependencies

  • SFG20 subscription
  • Accurate asset data
  • Skilled workforce
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Benefits

  • SFG20 subscription
  • Accurate asset data
  • Skilled workforce
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Risks / Cons

  • SFG20 subscription
  • Accurate asset data
  • Skilled workforce

Aligns maintenance efforts with business priorities – focusing on high-impact assets and outcomes rather than uniform servicing.

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Dependencies

  • Clear operational goals
  • Criticality assessments
  • Ongoing FM/operations alignement
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Benefits

  • Cost-effective targeting of high-value areas
  • Reduces waste on low-priority areas
  • Supports uptime for business-critical systems
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Risks / Cons

  • Risk of compliance gaps if legal obligations are deprioritised
  • Requires strong internal collaboration to define priorities
  • Can create coverage blind spots on ‘non-critical’ assets
  • Subjective prioritisation if not driven by clear data
  • Based on point-in-time data analysis

Uses live and historical data from systems (e.g. BMS, IoT sensors) to inform decision-making on when and where to maintain.

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Dependencies

  • CAFM/BMS integration
  • Asset monitoring infrastructure
  • Skilled data interpretation
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Benefits

  • Optimises service frequency
  • Avoids unnecessary tasks
  • Enhances decision-making with real-time visibility
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Risks / Cons

  • High dependence on data accuracy and integrity
  • Can require upfront investment in infrastructure
  • Risk of analysis paralysis or false alerts
  • Requires digital skills to make data actionable

Leverages machine learning, AI and historical patterns to predict failures before they happen, enabling interventions.

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Dependencies

  • Historical failure and performance data
  • Predictive analytics platform
  • Strong IT infrastructure
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Benefits

  • Prevents unplanned downtime
  • Extends asset life
  • Minimises reactive costs
  • Builds a proactive culture
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Risks / Cons

  • High setup cost and technical complexity
  • Long lead time to build usable models
  • Needs consistent asset data and system maturity
  • Risk of false positives or missed failures of models are poor
Explore our integrations

No vendor lock-in; compatible with legacy and modern infrastructures

View our integrations

Building systems

BMS, IoT sensors, Metering, lighting controls.

Operational tools

CAFM/FSD, CRM, SFG20 schedules.

External data

Metering/Billing, meteorological, OEM.

Stakeholders

Landlord, managing agent, FM provider, subcontractor, tenant.

Testimonials

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We’ve built a great working relationship with Acutro. Their collaborative approach and technical expertise support us in delivering smart building technologies and innovative data-led maintenance, helping us operate buildings more efficiently and deliver better outcomes for our clients.

Chris Howlett, Building Performance Director,
BGIS
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Acutro’s platform has transformed how we monitor and optimise building performance. We’re now able to identify issues before they impact our tenants while making significant progress on our energy optimisation targets.

Rob Baumann, Head of Property Management UK
Tishman Speyer
clc

Acutro has been working on the CLC campus for 3 years now and is future-proofing the heritage of our buildings with smart data solutions to help digitise maintenance and improve building performance.

Nigel Richards, Chief Operating Officer
Cheltenham Ladies College
ramboll

Our partnership with Acutro creates a collaborative environment where engineering expertise and real-time data come together. By working closely, we can test new approaches, learn from live performance insights, and jointly develop solutions that support better design decisions and long-term asset performance.

Frank Schwartz, Global Director
High Rise & Complex Buildings, Ramboll
cbre

Acutro provides the line of sight and level of data analytics that our clients at CBRE demand. The ability to monitor data from multiple systems into clear, prescriptive insights is driving new service delivery around energy and maintenance.

Zameer Muhammad, General Manager
CBRE
pareto

Working with Acutro, provides Pareto with a flexible smart building offering that has proven to work across multiple verticals. As we lean into a technological future and head towards delivering more data-led maintenance activities.

Will Metcalfe, Chief Operating Officer
Pareto FM
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The real-time data and intelligent alerts from Acutro have allowed us to be far more proactive in maintaining our residential portfolio. With new regulation on the horizon, monitoring systems are going to have an important part to play as we step into the digital-first new world in property management.

Stuart Wilcox, Head of Technical Services,
First Port
serco logo

In complex operational environments, Acutro’s reliability and real-time visibility have been outstanding. It has helped us enhance both compliance and operational efficiency across our contracts.

Anthony Evans, Projects & Lifecycle Manager
Serco