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Data-led maintenance · Acutro Core, WaterGuard and Advisory

Maintenance, proved every few minutes.Not periodically across the year.

Acutro Core reads the data your buildings already produce, checks every enrolled asset against agreed parameters around the clock, and turns it into decisions you can defend to your client, your auditor and your insurer. Same SFG20 compliance. More assurance, not less.

Acutro Console showing portfolio health, buildings by health and DLM value delivered

The Acutro Core console, shown with sample data.

Data-led maintenance

The PPM requirement doesn't change. How it's delivered does.

A planned visit proves an asset worked that morning. Acutro Core proves it all year, with a reading every few minutes and the duration and trend behind every decision. Maintenance is delivered and assured digitally. Every task stays on the schedule, and every one is evidenced.

Calendar PPM today
Data-led, with Acutro Core
How often the asset is checked
Twice a year, on the planner's date
Every few minutes, 24/7, against agreed parameters
Proof of maintenance
A service sheet and a PDF in the CAFM
Score, triggers and audit log attached to every completion
When a fault develops
Found at the next visit
Raised within the hour, with the evidence attached
Who signs it off
The engineer on the day
A named FM operator co-signs every outcome
Statutory tasks
On their own cycle
Untouched. Always delivered physically, on their own cycle

Data-led by default

Why data-led maintenance should be the default way we run buildings.

Calendar maintenance was designed for buildings that couldn't report on themselves. Today's buildings can. Running them on the calendar alone means ignoring evidence that's already there.

01

The data already exists

A modern BMS, meters and IoT sensors report every few minutes. A twice-yearly visit reads none of it.

02

The schedule assumed no evidence

SFG20 frequencies exist because nobody could see the asset in between. Once you can, the evidence can be gathered continuously and the task assured digitally in Acutro Core. Statutory tasks stay physical.

03

Engineers are the scarcest resource

Hours spent proving healthy plant is healthy are hours not spent on the faults that matter.

04

Clients want proof, not attendance

Owners, auditors and insurers increasingly ask how an asset performed all year, not whether someone visited in March.

05

Net zero runs on performance

The same data that proves maintenance finds plant running out of hours and controls fighting each other.

06

AI needs governed data

No AI can reason about a building whose data is scattered and inconsistently named. Data-led operation is how you get the data layer AI needs.

Calendar where you must, data-led where you can. Every task is assured; physical attendance goes where the data says it is needed.

Who decides

Software doesn't sign anything off. People do.

The objection we hear most is that a platform isn't a competent person. We agree. It was never meant to be one. Acutro supplies the evidence; your people make the decision and do the work.

01

Monitor

DyLo watches every enrolled asset 24/7 against its parameters and Asset Health Score.

02

Propose

Supervised AI drafts the outcome: completion, fault, intervention or controls change, with the evidence behind it.

03

Approve

The FM operator on site approves or co-signs. Every DLM completion, fault outcome and controls change.

04

Record

Core logs who, what, when, why and under whose authority. The log travels into your CAFM.

05

Execute

Engineers do the work through the existing CAFM process, evidence in hand, and take the credit.

Worked example · SFG20 59-06 fan coil unit

One fan coil unit. Same 17 tasks. One visit, not two.

Five inspection and test tasks are assured digitally, proved continuously by rules, with a physical task raised the moment a rule fires. Filters, condensate and casing stay physical, done once when the data says the unit is loaded. The general inspection gets longer, so nothing above the ceiling goes unseen. Statutory lines run on their own BS 7671 cycle.

SFG20 calendar today17 tasks · 2 attendances
79 min
Data-led17 tasks on the sheet · 1 attendance
34 min

45 minutes per unit, per year, assured digitally rather than by attendance. Engineers spend that time on condition-based work, which brings reactive spend down.

Basis: SFG20 59-06, schedule v8, generic four-pipe FCU, minutes per unit per year with the 4 statutory minutes in both totals. A coverage-weighted ceiling from task analysis on a well-instrumented unit, not a measured outcome.

Estimate for your estate

250
Engineer hours on the calendar
329h/yr
Unit visits a year
500 → 250
Engineer hours redeployed
99–164h/yr
At the 30 to 50% of task minutes we plan to assure digitally across an estate. The worked example assures 57% on a well-instrumented unit; we plan lower until site validation confirms the points available.
Get a site-specific DLM strategy

The Integrated Data Layer

Everything starts with data you own, named once.

Data-led maintenance, energy optimisation and AI all fail on the same thing: a building whose data is scattered across vendors and named a different way by each. The Integrated Data Layer ingests every system once, normalises and tags it to one standard, quality-checks it and exposes it through governed APIs. Every application, ours or anyone else's, reads from the same truth.

How the data layer works
1×
Integrate once
No point-to-point links per app
1
Asset identity
BIM to BMS point to CAFM record
100%
Yours
Raw and tagged history, export any time
0
Lock-in
Swap apps, keep the data

Acutro Core AI

Ask your building. Get the evidence.

Ask Acutro Assistant why an asset scored 62 and get the evidence: the rules that fired, the trend behind them and how much to trust the data. Not a chatbot bolted on the front. A small, domain-specific model under the product, reading normalised telemetry, rule definitions, event history and the audit trail directly.

Ask in plain English. Interrogate, navigate and explain, without learning the product.
Supervised, not autonomous. The AI proposes; a named operator approves; Core records both.
The same guardrails. UK hosted. Customer data stays in the customer's tenancy. Logic travels between estates; data doesn't.
Explore Acutro Core AI
Acutro Assistant explaining why an air handling unit's health score fell, with the evidence behind it

Acutro Assistant (beta), shown with sample data.

What changes

More eyes on the asset. A named person on every decision. A record that didn't exist before.

30–50%
Non-statutory SFG20 task minutes assured digitally
On the asset classes in scope. Lower end from BMS data alone.
15–25%
Fewer reactive call-outs
Faults raised as they develop, before the asset fails.
5–15%
Energy waste identified
Plant running out of hours or without demand, found and fixed.
0–100
Asset Health Score, with confidence
One standardised score per asset, comparable across a portfolio.

Benchmarks from comparable deployments, not a guarantee for any one building. We agree measurable KPIs at kick-off and report against them.

Built to be defensible

Nothing ripped out. Read-only. Your data, always.

ISO 27001
Certified
Cyber Essentials Plus
Certified
UK hosted
AWS London region
Read-only to your BMS
No controller replaced
Vendor agnostic
Sits above what's on site
No lock-in
Export any time, CSV, JSON, API

Partner programme

Owners specify the standard. Certified FM partners deliver it.

FM providers, consultants and technology specialists build data-led maintenance into their contracts on Acutro Core, through the same governed APIs we use.

Book a demo

See your own building in Acutro Core.

Twenty minutes, five stops: portfolio, asset, logic, event and maintenance strategy. Bring your hardest question about DLM.